LibConnect Pro
Dynamic and automated email marketing with robust ILS integration.
Smart, Targeted Messaging That Works for Libraries
LibConnect Pro helps you deliver the right message to the right patron at the right time. Use real-time ILS data to segment your audience, automate personalized campaigns, and deliver polished, branded messages that resonate.
Key LibConnect Pro Features
- Automated campaigns to keep patrons engaged
- Dynamic content tailored to your audience segments
- Opt-in communication options for all your users
- Integration with LibCal events and event feeds
- Gorgeous ILS notices and SMS notifications
- Optional AI-generated content and images
Keep Patrons Connected and Informed
Smart Segmentation
Leverage your ILS data to automatically segment users by type, status, or activity level.
Audience-Specific Outreach
Send targeted updates to faculty, students, parents, or community members—with content that matters to them.
Mobile-Optimized Emails
All emails are designed to look great and function smoothly on any device—no extra formatting required.
Dynamic Content Delivery
Personalize content with dynamic elements. Text, buttons, and images shift based on the user’s segment.
Drag. Drop. Done.
No need to start from scratch—LibConnect Pro comes with everything you need to build polished, effective emails quickly.
- Library-specific templates for common use cases (no sales promos here!)
- Drag-and-drop editor with customizable layouts and flexible design tools
- 500,000+ free images built right in—plus instant Pixabay integration
- Multi-device previews ensure your emails look great everywhere
Smart Outreach, Seamless Delivery
Enhanced Email Notices
Keep patrons informed with more than just the basics by turning your text-based ILS notices—hold pickups, due date reminders, overdue notices—into branded, cross promotional marketing tools.
- Apply your library’s branding with custom logos, colors, and messaging tone.
- Include links to related events, services, or resources based on user interest.
- Add dynamic content like recommended upcoming event suggestions or new collection highlights.
- With the SMS add-on, easily and automatically notify patrons wherever they are with notices sent straight to their phones.
Campaigns That Run Themselves
Create workflows that do the heavy lifting—once users meet your criteria, they’ll enter automated campaigns designed to welcome, engage, and inform.
- Set up automated welcome series, reminders, or re-engagement flows.
- Use branching logic to serve up custom messages to different user types.
- Keep messages relevant over time, as users are automatically added to matching workflows.
SMS Messaging (Add-On)
Engage patrons right where they are—with timely, relevant messages sent straight to their phones.
- Messages are delivered through true SMS channels (not email-to-text) from a dedicated local number, ensuring faster, more reliable delivery.
- With tons of flexible use cases, SMS can be used to send alerts about hold pickups, overdue items, expiring cards, and upcoming events.
- SMS integrates seamlessly with your segmented lists and campaigns, allowing messages to be both relevant and personalized to each patron.
- This feature works even without email, making it a great option for reaching patrons who don’t use email or prefer mobile-first communication.
Extra Tools to Amplify Your Reach
LibCal Integration
Pull live LibCal event data directly into your email. Choose calendars, set date ranges, and pick which details to include. Always current—right up to send time!
Ready-to-Use Templates
Get started quickly with 50+ built-in email templates for event promotions, welcome messages, reminders, and more.
AI Assistance
Generate images, rewrite content, or punch up a subject line in seconds. Use AI to save time and enhance your voice—without losing control.
Protecting Patron Privacy
You always maintain full control on how user information is collected and accessed in LibConnect Pro. Email marketing functionality provides opt-in/opt-out functionality for email communication.
Security Features Include:
- PII data encryption in transit and at rest
- HTTPS everywhere, with industry-leading encryption
- LibAuth authentication layer for all logins and accessing user data
- Secure email servers with industry-leading reputation scores
Ready for the Next Steps?
We'd love to share more info, examples of real-world usage, and organize a demo for you and your colleagues.