Ordering Springshare Products
We can't wait to get you started with using our tools. Here are the steps to get you up and running quickly:
1. Get the official price quote
Do you already have a price quote from us? If yes, great, skip to the next step. If no, please email us at sales@springshare.com and provide an approximate FTE (or # of registered card holders for public/special libraries, or # of students for K-12). We will email you back asap with the quote.
2. Send us the paperwork
- Download our Standard License and sign it.
- Download and fill out the customization form for each product you are ordering:
Please return these documents (license and customization forms) to us asap - either email them to sales@springshare.com, or fax them to 646-417-6439.
3. Sales Tax Exemption Certificate (US clients only)
For our US (Domestic) client institutions we also need your sales tax exemption certificate (if your institution is exempt, and most educational institutions are). Please send it with the license/customization forms mentioned above (to the same email or fax #).
4. Going Live With Your Customized System
Once we receive your your customization form(s) give us a couple of days to build your system. When it's ready, your system administrator will receive a "Welcome" email with the login info to your brand new system!
That's about it! If you get the paperwork ready on your end this entire process takes only a few days. We look forward to having you on board. Any questions? Please email us at sales@springshare.com or contact your sales consultant.
