We're proud of what we have built so far, but we're just getting started. If you are passionate about helping libraries, universities, schools and non-profits carry out their mission, consider joining our team. You won't regret it. :)

We offer a WFH setup w/ competitive salary & benefits like good health insurance, 401K matching program, work/life balance, a small team environment, and that great feeling that your work matters because it is improving the worlds' libraries, universities, and schools. For even more perks - how about having really nice coworkers (like, every single one) and stability of the company as a whole. We're in this for the long haul!

If you qualify for one of the openings below, please send your resume and cover letter to jobs@springshare.com

Software Engineers | Regional Sales Manager | Consultant & Trainer



Senior Full Stack Software Engineer (multiple)

Tech stack

Linux/nginx/php/mysql/redis/elasticsearch/elasticcache on the back-end, and JS/Angular/html5 on the front-end

Experience

5+ years experience with PHP and MySQL/Redis. Angular knowledge a plus. Experience in OOP/MVC concepts. Strong remote work experience.

Residency requirements

Must be a resident of one of the following US States: FL, NY, MA, PA, KY, TX, CA.



Regional Sales Manager

As a Regional Sales Manager (RSM) you will work closely with Springshare's current and prospective customers as a trusted advisor to understand their unique challenges and goals. The RSM works with the top management to formulate and execute a sales strategy for their respective coverage territory.

Responsibilities
  • Promptly respond to and qualify inbound sales inquiries (calls/online leads/email/social media) from states in your territory.
  • Work closely with Consortiums across your territory and leverage consortial relationships for the mutual benefit.
  • Organize daily webinars with prospects to discuss and present the full range of Springshare's product offerings.
  • Attend several relevant conferences per year throughout the US.
  • Manage and Report on sales pipeline, activity, and results
  • Meet or exceed sales goals on a monthy/quarterly/annual basis.
  • Continuously learn and enhance the understanding of Springshare's tools as well as the knowledge of our target markets in general. Become a trusted advisor to prospects/customers by seeking to understand their goals and help them meet the needs and expectations of their customers.
Requirements
  • Minimum 3 years sales experience.
  • Experience in managing the sales cycle from inception to close.
  • Excellent written, verbal, and presentation skills.
  • Excellent attention to detail and time management skills.
  • Previous remote-work experience required.
  • Bachelor’s degree required; previous experience with libraries and/or ed-tech sales a big plus.
  • Must be a resident of one of the following US States: FL, NY, MA, PA, KY, TX, CA.



Consultant & Trainer

As part of our Customer Experience team, a Consulting & Training Specialist is literally the voice of the company, embodying our commitment to ensure customer success through implementation & customization project partnerships and online/recorded training sessions. Duties include:

  • Working one-on-one with customers on implementation of and/or customization projects involving Springshare products.
  • Devopment and delivery of online, webinar-style training sessions.
  • Conference attendance (either virtual or in-person, when in-person attendance resumes), including product discussions in the (virtual or in-person) booth, delivering in-booth presentations, and potential for in-person training workshops.
  • Additional duties may include coordinating with customers for virtual user conferences / joint presentations, specialized onboarding for new customers, and/or assisting sales managers with questions or webinars.
  • Work hours center around providing training sessions and consulting meetings at times that work with time zones in both western Europe and across the Americas (i.e. U.S Eastern time).
  • Some travel may be required in future when we move back to participating in in-person conferences.

Requirements
  • Fluency in both English and Spanish.
  • Experience creating and delivering online meetings / webinars / training sessions in both English and Spanish.
  • Proficiency with both HTML and CSS.
  • Admin level experience in Springshare products, particularly LibGuides.
  • Total commitment to providing the best customer service ever through empathy, clear and thorough explanations/communication, and adherence to project timelines.
  • Ability to self-manage and work as part of a remote, distributed team, including: strong internal communication skills, a healthy dose of curiosity / strong investigative skills, motivation for self-directed learning of products / new features / web technologies, willingness to openly ask questions and participate in conversations, and excellent organization and time management skills.
  • Ability to navigate complex conversations and understand client needs, including conversations around / knowledge of web technology. Consulting can involve discussions about site customizations, user authentication, integration with learning management systems and other library vendor technologies, supporting security certificates and domain changes, using APIs, and syncing data with various calendar products, among other topics.
  • Experience working in a library.
  • Residency (current or willingness to relocate) in one of the following states: CA, FL, KY, MA, NY, PA, TX.
Desired
  • Previous project management experience.
  • A sense of humor is important!