LibGuides: Benefits

Benefits of Library 2.0 and so much more...


Library 2.0 and Web 2.0

LibGuides is about library 2.0, and about a better library experience for the patrons. LibGuides brings the many benefits of web 2.0 to your library in a powerful, yet affordable, package. It enables you to connect with patrons, wherever they are, and serve them the research information they need, when they need it.

Distribute Library Content And Services

LibGuides enables distributing library content and services outside of the library website. Content published in LibGuides is available in Facebook®, and patrons can chat with reference librarians and search the library catalog from their facebook account. LibGuides widgets enable librarians to embed their guides into any webpage, blog, social network, or a courseware system. With LibGuides, your library content can be embedded anywhere on the web.

Customer Service 2.0 and Marketing 2.0

LibGuides helps you serve your customers more effectively, by sharing useful information and knowledge with them. It provides them with the information they need, when they need it. It also facilitates marketing of the knowledge of individual librarians. LibGuides is an ideal platform for raising the awareness about many library services and the availability of electronic content. And by distributing your library content outside of the library website using LibGuides, you are able to market your library services in your community.

Communication 2.0 and Reference 2.0

LibGuides helps improve the communication with patrons, as well as communication among staff. You can create customized portals and guides for the specific academic departments, faculty, or courses thus giving you a new channel to effectively communicate with these groups. You can use LibGuides within the library to collaborate and communicate on the internal staff projects and assignments. LibGuides is also a great add-on reference tool, enabling the reference librarians to connect with users while they are browsing the online content. In LibGuides, users can chat with reference librarians using any IM network or web-based chat widgets.

Accountability 2.0 and User Feedback

Usage statistics are very important for libraries. LibGuides provides detailed statistics about the use of resources available thru LibGuides. In addition, patrons can participate in interactive polls and rate individual resources, giving you additional feedback which will help you evaluate and chart the future library service offerings.


  
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