LibAnalytics - Versatile and Customizable
LibAnalytics is fully customizable system - you can license multiple instances and each instance can track many different projects/services at your library.
Below are some examples and ideas of what you can track with each LibAnalytics instance.
| LibAnalytics Uses Overview | |
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| Instruction Statistics
What instruction sessions do you offer? Who are you instructing? Who provides the instruction? How much time is spent preparing?
When is instruction in high demand? How many people attend? What learning objectives are covered? What supplemental materials (e.g. guides) are used?
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| Website Feedback
Who are the visitors? Did they find what they need? How often do they visit? What department are they in? How would they rate this site?
What are their comments?
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| Library Satisfaction Survey
How accessible are library resources? How convenient are library services? What do you use the library for? Rate satisfaction of library resources.
How often do you use the library?
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| Reference statistics
What questions are users asking? Who's answering them? How much time does it take? How do people ask (in person, phone, email, im, sms, etc)?
Who's asking? When is reference in high demand?
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| Foot Traffic Statistics
How many people visit your library? Who are the visitors? When do they visit? Which spaces and services are used most?
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| Study Room / Meeting Room Usage
Which meeting spaces do people use most? How many people use them? What are they used for? When are they in high demand?
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| Internal Workflow Statistics
What are the critical elements of your library workflow? Who's performing them? Which library constituencies are impacted?
How many times did the repetitive process tasks happen in a given day?
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| Liaison Program / Faculty Support
What projects are you working on for faculty? How much time do those projects require? Who are you reaching?
Which methods of communication are successful?
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| Staff Presentations / Conferences
Where are your staff presenting? Which conferences are staff attending? Who are they presenting to? How much does it cost your institution?
What were the outcomes? How long did it take to prepare?
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| Database Trials
Which databases are you trialing? What can the database offer your users? Which dates of coverage are available?
What do staff, faculty, or other reviewers think of the database?
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| Library Programs & Book Clubs
What programs does your library offer? How many people attend? Who's attending? What are the age ranges of participants? When should you offer programs for optimal attendance?
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| Weeding Projects
Which items are being used at your library? How many items have you weeded? Which subject areas do they represent?
Why are you weeding the items? Which library constituencies might be impacted?
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